 Contract Express Limited is absolutely committed to meeting and exceeding the quality expectations and needs of our customers for all the services we provide.
I
personally affirm this commitment. To support it, we have established
a quality system which will meet quality system standard ISO 9001:
2000. With this quality system, we are committing ourselves to a
strategy of continuous improvement, relentlessly seeking to learn the expectations
of our customers and striving to meet and exceed those expectations
at every opportunity. Part of this commitment is to ensure the use
of suitable equipment and a suitable working environment for all
employees.
 We believe that this effort will help us achieve the following goals:
- Remain on the leading edge of this industry's technology
- Continue meeting world class standards for the mutual benefit of our customers and employees
- Make quality a basic business principle
- Provide excellence in service delivery and customer support
- Provide an environment for continuous improvement
The entire
Contract Express Limited’s team must adhere to
the spirit and the letter of the company's quality policy as well
as the directives of this Quality Manual and its subordinate
documents.
I will continue to be active in all phases of our quality efforts
and the quality system to ensure we meet these commitments.
David O'Brien
President
|
